Privacy Policy

This Privacy Policy ("Policy") describes how exbjili ("exbjili," "we," "us," or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who access or use the exbjili online gaming platform at https://exbjili.org. This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering for an exbjili account or using any part of the exbjili platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

1.1 This Policy applies to all personal data collected by exbjili in connection with the operation of the exbjili platform, including data collected through the website at https://exbjili.org, customer support interactions, and any other channels through which you interact with exbjili.

1.2 This Policy does not apply to third-party websites or services that may be referenced on the exbjili platform. exbjili is not responsible for the privacy practices of any third party.

1.3 exbjili acts as the personal information controller in respect of the personal data it collects and processes under this Policy.

2.1 Registration Data. When you create an exbjili account, we collect information including your full name, date of birth, email address, mobile number, residential address, and username.

2.2 Identity Verification Data. To comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations, exbjili may collect copies of government-issued identification documents (such as a Philippine passport, SSS ID, or driver's license), proof of address, and proof of payment method.

2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the exbjili platform, including payment method details (e.g., GCash account reference, BPI or BDO account details). We do not store full payment card numbers.

2.4 Gaming Activity Data. We collect records of your gaming activity on exbjili, including games played, bets placed, amounts wagered, and outcomes.

2.5 Technical Data. We automatically collect certain technical information when you access the exbjili platform, including your IP address, browser type and version, device type, operating system, and session timestamps.

2.6 Communications Data. We retain records of communications between you and the exbjili customer support team, including emails, live chat transcripts, and support tickets.

2.7 Marketing Preferences. We collect your preferences regarding receiving marketing communications from exbjili, including your opt-in or opt-out status.

3.1 Directly from You. Most of the personal data exbjili holds is provided directly by you during registration, identity verification, or when you contact our support team.

3.2 Automatically. Technical data is collected automatically through cookies, web beacons, and similar tracking technologies when you use the exbjili platform. Please refer to Section 7 (Cookies) for more information.

3.3 From Third Parties. exbjili may receive personal data about you from third-party identity verification providers, fraud prevention agencies, and payment processors in connection with the operation of the platform.

4.1 exbjili uses your personal data for the following purposes:

• To create and manage your exbjili account and verify your identity;
• To process deposits, withdrawals, and other financial transactions;
• To provide, operate, and improve the exbjili platform and its features;
• To comply with legal and regulatory obligations, including KYC, AML, and responsible gaming requirements;
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct;
• To send you service-related communications, including account notifications and security alerts;
• To send you marketing communications about exbjili promotions and offers, where you have consented to receive them;
• To respond to your inquiries and provide customer support;
• To analyze platform usage and improve the user experience for all exbjili players.

5.1 exbjili processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you, including account management and transaction processing;
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML and KYC requirements;
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement;
• Consent: Processing for marketing communications, where you have provided explicit consent.

6.1 exbjili does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

6.2 exbjili may share your personal data with the following categories of recipients:

• Service providers: Third-party vendors who assist in operating the exbjili platform, including payment processors, identity verification providers, cloud hosting providers, and customer support tools. These providers are contractually bound to process your data only on exbjili's instructions and in accordance with applicable data protection law;
• Regulatory authorities: Government agencies, law enforcement bodies, and regulatory authorities (including PAGCOR and the National Privacy Commission) where required by law or in response to a valid legal request;
• Fraud prevention agencies: Third-party agencies used to detect and prevent fraud, money laundering, and other illegal activity;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of exbjili's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

7.1 The exbjili platform uses cookies and similar tracking technologies to enhance your user experience, analyze platform usage, and support security functions. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including session management and security features;
• Analytics cookies: Used to collect aggregated information about how users interact with the exbjili platform, helping us improve performance and usability;
• Preference cookies: Used to remember your settings and preferences on the exbjili platform.

7.2 You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the exbjili platform.

8.1 exbjili retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. In general:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with AML regulations;
• KYC documentation is retained for a minimum of five (5) years following the end of the business relationship;
• Marketing preference data is retained until you withdraw your consent or request deletion.

8.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, exbjili will securely delete or anonymize it.

9.1 exbjili implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for data in transit, access controls, and regular security assessments.

9.2 While exbjili takes data security seriously, no method of electronic transmission or storage is completely secure. exbjili cannot guarantee the absolute security of your personal data.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, exbjili will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act of 2012.

10.1 Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by exbjili:

• Right to be informed: The right to be informed about how your personal data is collected and processed;
• Right of access: The right to request a copy of the personal data exbjili holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format.

10.2 To exercise any of these rights, please contact the exbjili Data Protection Officer at [email protected]. exbjili will respond to your request within thirty (30) days.

11.1 The exbjili platform is strictly intended for users who are at least twenty-one (21) years of age. 21+ exbjili does not knowingly collect personal data from individuals under the age of 21. If exbjili becomes aware that personal data has been collected from a person under 21, the associated account will be immediately suspended and the data will be deleted.

11.2 If you believe that exbjili may have inadvertently collected personal data from a minor, please contact us immediately at [email protected].

12.1 exbjili reserves the right to update or modify this Privacy Policy at any time. Where changes are material, exbjili will provide notice via the platform or by email to your registered address prior to the changes taking effect.

12.2 The date of the most recent revision is displayed at the top of this page. Your continued use of the exbjili platform following the posting of any changes constitutes your acceptance of the revised Policy.

13.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or exbjili's data processing practices, please contact our Data Protection Officer at: [email protected]

13.2 If you are not satisfied with exbjili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.